At ads lab pvt ltd, we strive to ensure that your orders are delivered in a timely and efficient manner. Please review our shipping and delivery policy below to understand how we handle your orders.
1. Shipping Destinations
We offer shipping services to the following locations:
- United States
- United Kingdom
- Dubai
- India
If your location is not listed, please contact our customer service team to inquire about shipping options.
2. Shipping Costs
Shipping costs are calculated based on the weight, dimensions, and destination of your order. The total shipping cost will be displayed at checkout before you complete your purchase.
3. Order Processing Time
- Standard Processing: Orders are typically processed within 7-14 business days after payment is received.
- Expedited Processing: For an additional fee, expedited processing is available. Please contact customer service for more information.
4. Delivery Methods and Delivery Times
We use reputable courier services to ensure your order is delivered safely and on time. Delivery times may vary based on your location and the shipping method selected.
- Standard delivery: 5-10 business days
- Expedited delivery: 2-5 business days
5. Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track the status of your shipment online.
6. International Shipping
For orders shipped outside of the United States, United Kingdom, Dubai, and India, additional customs duties, taxes, and fees may apply. These charges are the responsibility of the recipient. Please check with your local customs office for more information.
7. Shipping Address
Please ensure that your shipping address is correct and complete. Ads lab pvt. ltd is not responsible for orders shipped to incorrect addresses provided by the customer. If you need to change your shipping address after placing an order, please contact us immediately.
8. Delivery Issues
- Lost or Damaged Packages: If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date. We will work with the courier to resolve the issue and ensure you receive a replacement or refund.
- Delayed Delivery: While we strive to meet delivery times, delays can occur due to unforeseen circumstances such as weather conditions, customs processing, or courier issues. We appreciate your patience and understanding in such cases.
9. Returns and Exchanges
For information on our returns and exchanges policy, please refer to our Refund and Return Policy.
10. Contact Us
If you have any questions or concerns about our shipping and delivery policy, please contact our customer service team:
- Email: info@adslabpvtltd.com
- Phone: +91 9044184407
- Address: 406a 4th floor unicity business park zirakpur 140603
11. Changes to This Policy
We reserve the right to update or modify this shipping and delivery policy at any time. Changes will be effective immediately upon posting on our website. Please review this policy periodically for any updates.
By placing an order with ads lab pvt. ltd, you agree to this shipping and delivery policy. Thank you for choosing Ads lab pvt. ltd for your business needs.